Terms of service

Last updated: September 23, 2026

These Terms of Service (the “Terms”) govern your access to and use of jeltunorwellness.com and any purchase from JELTUNOR. By visiting the website or placing an order, you agree to these Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy. If you do not agree, do not use the website.

1. Eligibility and account information

You must be legally capable of entering into a binding agreement in your place of residence. You are responsible for providing accurate, current, and complete account, billing, shipping, and contact information and for keeping any account credentials secure.

2. Products and wellness information

We make reasonable efforts to display product descriptions, specifications, colors, and images accurately. Screen settings and production updates may cause minor differences. Product availability, features, and packaging may change without notice.

JELTUNOR products and website content are intended for general wellness and informational purposes. They are not a substitute for professional medical advice, diagnosis, or treatment. Follow the product instructions and safety warnings. If you have a medical condition, take medication, are pregnant, use a photosensitizing product, or have concerns about light exposure, consult a qualified healthcare professional before use.

3. Orders and acceptance

An order confirmation acknowledges that we received your order; it does not guarantee acceptance. We may decline or cancel an order for legitimate reasons, including product unavailability, suspected fraud, pricing or description errors, payment problems, or shipping restrictions. If we cancel after payment, we will refund the affected amount to the original payment method.

We may limit quantities purchased per person, household, account, payment method, or order. Products are offered for personal use and may not be resold without written permission.

4. Prices, taxes, and payment

Prices are shown in the currency displayed at checkout. Applicable taxes, discounts, and delivery charges are calculated before payment. You authorize us and our payment providers to charge the payment method you submit for the total shown at checkout. We may correct an obvious pricing error and will give you the option to confirm the corrected price or cancel the affected order.

5. Shipping and delivery

Processing times, estimated delivery windows, tracking, delays, and address responsibilities are described in our Shipping Policy. Delivery dates are estimates unless expressly stated otherwise. Risk and title transfer as provided by applicable law.

6. Returns and refunds

Eligibility, return instructions, shipping costs, inspections, and refund timing are described in our Return & Refund Policy. Nothing in these Terms limits any non-waivable consumer right.

7. Safe and lawful use

You agree to use products only as instructed and for their intended purpose. Stop using a product and seek appropriate advice if you experience unexpected discomfort or an adverse reaction. You may not use the website or products for an unlawful, fraudulent, abusive, or harmful purpose.

8. Intellectual property

The website and its text, graphics, photographs, logos, product names, layouts, and other content are owned by or licensed to JELTUNOR and are protected by applicable intellectual-property laws. You may use the website for personal, non-commercial shopping and information purposes. No other license is granted.

9. Reviews and other submissions

If you submit a review, photo, comment, suggestion, or other content, you confirm that you have the right to share it and that it is accurate, lawful, and does not infringe another person’s rights. You grant JELTUNOR a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, and display that content in connection with our business. We may remove content that violates these Terms.

10. Third-party services and links

The website may use or link to services operated by third parties, including Shopify, payment providers, carriers, and analytics services. Their services may be governed by separate terms and privacy practices. We are not responsible for third-party websites that we do not control.

11. Prohibited conduct

You must not interfere with website security or operation; introduce malicious code; scrape or copy content through automated means without permission; impersonate another person; submit false information; attempt unauthorized access; violate another person’s rights; or use the website in violation of applicable law.

12. Disclaimer of warranties

To the fullest extent permitted by law, the website and its content are provided on an “as available” basis. We do not guarantee uninterrupted or error-free access. Product warranties, if any, are limited to those expressly stated with the product or required by law. Some jurisdictions do not allow certain warranty exclusions, so those exclusions may not apply to you.

13. Limitation of liability

To the fullest extent permitted by law, JELTUNOR and its service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from use of the website or products. Where liability cannot be excluded, our aggregate liability will not exceed the amount you paid for the product or order giving rise to the claim. These limits do not apply where prohibited by law, including liability that cannot legally be limited.

14. Indemnity

To the extent permitted by law, you agree to indemnify JELTUNOR against third-party claims, losses, or reasonable costs resulting from your unlawful misuse of the website, your breach of these Terms, or your infringement of another person’s rights.

15. Changes and termination

We may update these Terms by posting a revised version with a new “Last updated” date. Changes apply prospectively from publication unless applicable law requires otherwise. We may suspend or terminate access to the website when reasonably necessary to protect users, the business, or the website, or to address a violation of these Terms.

16. General terms

These Terms and the policies referenced above form the agreement concerning your use of the website and purchases from JELTUNOR. If a provision is unenforceable, the remaining provisions remain in effect. A failure to enforce a provision is not a waiver. These Terms are governed by applicable law, without depriving you of mandatory consumer protections in your place of residence.

17. Contact

Questions about these Terms may be sent to support@jeltunorwellness.com or through our Contact Us page.

JELTUNOR
Room 924, 9th Floor, Future Asset Building
1409 Hongqi Avenue, Taocheng District
Hengshui, Hebei 053000
China